Shipping policy

Welcome to Prezozi! We are committed to delivering your orders quickly, safely, and efficiently.

📦 Order Processing

All orders are processed within 24–48 hours after order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

⏱️ Delivery Timeline

We aim to deliver all orders within 7 business days from the date of dispatch.

Delivery timelines may vary depending on your location and courier availability.

🌍 Shipping Coverage

We currently ship across India.

Some remote areas may experience slightly longer delivery times.

💸 Shipping Charges

Free shipping is available on selected products or promotional offers.

Any applicable shipping charges will be displayed at checkout before payment.

📲 Order Tracking

Once your order is shipped, a tracking ID/link will be sent via SMS or email.

You can track your shipment in real-time.

⚠️ Delays & Exceptions

While we strive to meet delivery timelines, delays may occur due to:

Unexpected courier issues

Weather conditions or natural disruptions

High order volumes during sales

🚫 Incorrect Address / Failed Delivery

Customers must provide accurate shipping details.

If delivery fails due to incorrect address or unavailability, re-delivery will be attempted by the courier partner.